Terms of service

HiBeyoute

Last Updated: 01/21/2026

1. Agreement to Terms

By accessing our website and/or purchasing from HiBeyoute, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy, Refund Policy, and all other posted store policies.

If you do not agree to these Terms, you may not access our website or purchase our products.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your state or country of residence and legally capable of entering into binding agreements.

3. Products & Services

HiBeyoute offers hair extensions, wigs, closures, frontals, and beauty products classified as hygiene goods.

All product descriptions, images, and specifications are provided to the best of our ability. Minor variations in texture, color, or appearance may occur and do not constitute defects.

4. Final Sale Policy

Due to hygiene and safety regulations:

  • All hair and beauty products are final sale once shipped

  • Returns or exchanges are not accepted after 48 hours of verified delivery via tracking number. 

  • Buyer’s remorse, improper installation, personal preference, or styling outcomes are not considered defects

By completing checkout, you acknowledge and agree to this final sale policy.

5. Verified Defect Claims

In the rare event of a manufacturing defect, customers must:

  • Notify HiBeyoute within 48 hours of delivery

  • Provide clear photo and/or video evidence

  • Submit claims before installation, alteration, cutting, or use

Claims submitted without evidence, outside the stated timeframe, or after product alteration will not be eligible for review.

HiBeyoute reserves the right to approve or deny defect claims at its sole discretion.

6. Order Processing & Cancellations

Orders may be canceled within 24–48 business hours of purchase.

Once an order enters processing or shipment, cancellations are no longer possible.

7. Shipping & Delivery

Shipping timelines provided at checkout are estimates, not guarantees.

HiBeyoute is not responsible for:

  • Carrier delays

  • Lost or stolen packages once marked delivered

  • Incorrect addresses provided by the customer

Customers are advised not to schedule hair appointments until their order has been delivered.

8. Chargebacks & Payment Disputes

Customers agree to contact HiBeyoute customer support prior to initiating a chargeback or payment dispute.

Chargebacks filed without first attempting resolution or without supporting evidence of a verified defect may result in:

  • Denial of future service

  • Account restrictions

  • Order cancellations

Fraudulent disputes may be contested with the payment processor.

9. Customer Conduct

You agree not to:

  • Provide false claims or misrepresentations

  • Abuse refund, defect, or dispute processes

  • Harass or threaten customer service representatives

  • Engage in fraudulent purchasing behavior

HiBeyoute reserves the right to refuse service, cancel orders, or block customers at its discretion.

10. Intellectual Property

All content on this site, including logos, images, text, graphics, and branding, is the property of HiBeyoute and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, HiBeyoute shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability, if any, is limited to the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold HiBeyoute harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which HiBeyoute operates.

14. Changes to Terms

HiBeyoute reserves the right to update or modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, please contact:

Email: info@hibeyoute.com
Business Name: HiBeyoute